Responsible Gaming

Gaming Should Be Entertainment

At Star Casino Online, we believe gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While we offer exciting gaming experiences, it's essential to approach gambling responsibly and within your means.

Please gamble only with money you can afford to lose, and set strict limits on your time and spending.

Age Verification

You must be at least 18 years of age (or the legal age in your jurisdiction, whichever is greater) to gamble on our platform. We are committed to preventing underage gambling and will take all necessary steps to verify your age.

If you are under the legal gambling age, we urge you not to participate. If you have concerns about underage gambling, please contact the relevant authorities or support organisations listed below.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. Please be aware of these warning signs:

• Spending more money or time gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activities or lying about the amount wagered
• Neglecting family, work, or other responsibilities due to gambling
• Feeling anxious, irritable, or restless when not gambling
• Borrowing money to gamble or pay off gambling debts
• Gambling to escape problems, stress, or negative emotions
• Failed attempts to reduce or stop gambling
• Relationship conflicts arising from gambling activities
• Financial difficulties due to gambling losses

If you recognise any of these signs in yourself or someone you know, please seek help immediately.

Self-Help Tools & Responsible Gaming Features

We provide a range of tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Restrict the maximum amount you can lose during a set time period
• Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
• Self-Exclusion: Temporarily or permanently ban yourself from accessing your account
• Time-Out: Take a break from gambling for a period you specify
• Account Statements: Review detailed records of your gaming activity and spending

These tools are available in your account settings. We encourage you to use them proactively to maintain responsible gambling habits.

Support Organisations & Resources

If you're struggling with problem gambling, help is available. Please reach out to one of these trusted organisations:

Australia (Primary Resources)

• Gambling Help Online
  www.gamblinghelponline.org.au
  Free confidential counselling and support service for Australians affected by gambling
• Gambler's Help
  Phone: 1800 858 858
  Free, confidential telephone and online counselling service

International Resources

• GamCare (United Kingdom)
  www.gamcare.org.uk
• GamStop (United Kingdom)
  www.gamstop.co.uk
• Responsible Gambling Council (Canada)
  www.responsiblegambling.org
• National Council on Problem Gambling (United States)
  www.ncpgambling.org

If You Need Help

If you or someone you know is struggling with problem gambling, please don't hesitate to seek help. There is no shame in reaching out—support services are confidential, free, and designed specifically to help.

Contact Gambling Help Online on 1800 858 858 or visit www.gamblinghelponline.org.au today.

Your wellbeing is important to us. We are committed to providing a safe and responsible gaming environment.